Package Description

The management of ethics, boundaries, and confidentiality in a world of constantly emerging technology and social media is especially challenging for human service professionals. This workshop will address the technology challenges encountered during the provision of human services. Strategies will be discussed utilizing the recently updated NASW Technology Standards and current best practices from the literature.    

Participants will gain an enhanced awareness of the complicated nature of technology and social media as it interfaces with the provision of services within human service organizations. Additionally, attendees will learn techniques for ethical decision making in situations where technology or social media is utilized. This program is designed to be interactive as participants share challenging ethical issues encountered in their practice. Internet-based services including counseling, education, therapy groups and other social services utilizing technology will be addressed. The establishment of professional boundaries while using social media and providing services in a virtual world will be addressed, and the workshop content will also cover the concerns related to online investigation resources.   

Learning Objectives: Attendees will be able to... 

• Identify the range of ethical dilemmas and professional boundaries with the use of technology and social media
• Become knowledgeable about best practice standards outlined by the latest NASW Technology Standards 
• Learn models for the ethical decision-making process 
• Increase awareness of the complicated nature of professional boundaries and ethics with the explosion of social media and technology
• Identify new age risks that may affect professional liability 
• Identify what policies, procedures, and protocols are recommended to address these complicated technology issues in a variety of contexts